Training for Front-line Service Employees and Service Quality Attainment in Small-Medium Sized Restaurants--A study on the Restaurants in Taina

碩士 === 真理大學 === 管理科學研究所 === 96 === The social structures in Taiwan have witnessed drastic changes in the past few years with the prevalence of double-income family, increasing consuming capacity of teenagers, as well as regular dinning-out habits acquired since childhood. These trends have encourag...

Full description

Bibliographic Details
Main Authors: IN-Young Chiu, 邱英洋
Other Authors: Liu, Abby
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/35152694060053287032