The Negative Images of Salespersons and Their Impacts to Customers – The Case of B2B Industry

碩士 === 國立中正大學 === 企業管理所 === 96 === In B2B industry, selling products is quite different from B2C model that faces consumers directly. To customers, they do not only want to buy the product itself, but also to buy before and after care services, technical supports or even cooperation, which means the...

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Bibliographic Details
Main Authors: Chun-Chien Huang, 黃俊堅
Other Authors: Kong-Fah Cheng
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/56512336973855575978