The relationship between service behaviors, customer satisfaction and customer loyalty:An investigation for contract employee
碩士 === 長庚大學 === 企業管理研究所 === 96 === Hiring contact employee is getting higher and higher in most of enterprise. But for contact employee, it’s worthy to be discussed for the topic how they perform of customer service behavior will be influenced customer loyalty especially for those people who work fo...
Main Authors: | , |
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Format: | Others |
Published: |
2008
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Online Access: | http://ndltd.ncl.edu.tw/handle/vt9ux8 |