ITSM-Based Business Intelligence Systems

碩士 === 中原大學 === 資訊管理研究所 === 96 === The balanced score card (BSC)is a strategic management system that enables a company to translate a company’s vision and strategy into four perspectives: financial, customer, business process and learning and growth perspectives, and further points out the directio...

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Bibliographic Details
Main Authors: Chun-Ting Chen, 陳俊廷
Other Authors: Tong-An Hsu
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/41142047385681634408