A Study of taxi drivers' personality on service quality, customers’ satisfaction and repurchasing behaviors－ Example of taxi fleet in Taipei city －
碩士 === 中原大學 === 企業管理研究所 === 96 === There are many taxi fleets in Taiwan, it is hard for them to control the service qualities of all drivers； Under the asymmetric information, customers are hard to determine whether the qualities of the taxi fleets. It may harm the qualities while taking the taxi o...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/87400815842721431189 |