A Study on Home-Delivery Distribution Service Quality for Amway Using Kano Model
碩士 === 清雲科技大學 === 經營管理研究所 === 96 === This research is a case study and focused on home-delivery distribution service quality for Amway using Kano two-dimension quality model. This study conducted a survey and the collection of data were from three different Amway Experience Centers (north、middle and...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/29085196190587797557 |