An empirical study of service quality and consumer’s satisfaction in Taiwan’s H.S.R.
碩士 === 清雲科技大學 === 經營管理研究所 === 96 === In this research the effect of Domestic Airline and Taiwan Railway on consumers’ satisfaction and service quality are analyzed in High Speed Railway using P.Z.B. service quality model. The intention of consuming behavior is evaluated by using the theory of reason...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/98302157844113447731 |