The Study on CRM Use-effectiveness in Insurance:The Perspective of Technology Acceptance Model

碩士 === 朝陽科技大學 === 保險金融管理系碩士班 === 96 === The purpose of this study was to investigate the performance of customer relation management (CRM) in life insurance. From the perspective of technology acceptance model, it aimed to provide references for research development and improvement of the CRM syste...

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Bibliographic Details
Main Authors: Tzu-Ling Hsu, 許姿翎
Other Authors: Ching-Ting Tien
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/53756193812021898398