A Call Center Study of Customer Service Career Anchor – A Case of Chunghwa Telecom Mobile Business Group Taichung Branch Office
碩士 === 朝陽科技大學 === 資訊管理系碩士班 === 96 === The outsourcing of customer service center is a new option for enterprise to guarantee the customer service quality, to save the human resource cost, and to concentrates on enterprise core business. As the variety of the service content, the hours of the trainin...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/73745888947440212551 |