The Study on the Customer Satisfaction of Information System Version Renewal

碩士 === 朝陽科技大學 === 資訊管理系碩士班 === 96 === This research surveys the significant factors related to customer satisfaction after the information system version of enterprise is renewed. This study can be mainly applied to the field of CRM (Customer Relationship Management). For the purpose of promoting en...

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Bibliographic Details
Main Authors: Mei-Cheng Lai, 賴美娟
Other Authors: Chin-Feng Lee
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/65010356562165973583