Online service attributes available on 3C retail web sites-an E-S-QUAL approach
碩士 === 朝陽科技大學 === 資訊管理系碩士班 === 96 === With a growing interest in service in online retailing contexts, an increasing number of research studies has focused on understanding online service quality. This study aims first, to identify online service attributes that based on the modified E-S-QUAL scale...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/19104270553131770310 |