The Effect of Consumers’ Age and Characteristics of Self-service Technology on Consumer Satisfaction
碩士 === 大葉大學 === 事業經營研究所碩士在職專班 === 96 === The self-service technology(SST) is like the ATM, self-service gas stations, tele-phone banking and Internet banking services, where no actual service is provided by someone in order to complete the purchase of products or services. The purpose of this study...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/51491378856457201487 |