Service Failure and Service Recovery in Hairdressing Service-Orientation with the Customer Experience Management
碩士 === 大葉大學 === 人力資源暨公共關係學系碩士在職專班 === 96 === Rcently，hairdressing service has been the most popular industry because of better customer experience，3C communication technology and fashion approach . All of them care about brand images and service quality to reduce the service failure to provide the b...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/51423928998557887460 |