The Impact of Leadership Styles on Job Burnout-The Mediating Role of Job Characteristics.

• Main Authors: Chen,Wei-Ling, 陳偉玲
• Other Authors: Chien,Tien-Chen
• Format: Others
• Language: zh-TW
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/74904787701632698720

碩士 === 大葉大學 === 人力資源暨公共關係學系碩士在職專班 === 96 === Not only can job burnout influence employees’ health and personal life, but result in decreased organization performance and productivity. Therefore, it is necessary to understand managerial interventions in order to deal with employee job burnout. This study examined the impact of transformational and transactional leadership behaviors on employee job burnout, as well as the mediating role of job characteristics perceived by frontline employees. Data were collected from 429 civil servants of Household Registration Offices in four counties of central Taiwan. Results of the study found that both transformational and transactional leadership behaviors were significantly negatively related to frontline employees’ burnout. Results revealed that employees’ perceptions of job characteristics were negatively related to burnout. Moreover, the perceived job characteristics had partial mediating effect on transformational leadership and frontline employee job burnout. Results indicated that transformational leadership can influence employees’ perceptions of their jobs, which therefore is helpful to alleviate burnout.