A Study on Introduction CRM to the Factory Affairs Equipments – for Semiconductor IndustryA Study on Introduction CRM to the Factory Affairs Equipments – for Semiconductor Industry
碩士 === 開南大學 === 企業與創業管理學系 === 96 === This study used the success model of DeLone & McLean, and also information obtained from researchers, experts and industrial practice. Five basic frameworks with three levels of analysis was used to study customer relationship management (CRM) in operation fo...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/80011693001423798660 |