The study of Satisfaction Influence factors in IS Outsourcing from Transaction Cost and Social Exchange Theories Perspectives: The Mediating Role of Trust
碩士 === 國立高雄應用科技大學 === 資訊管理系碩士在職專班 === 96 === Successful IS outsourcing is helpful to the firm to focus on their core business and gain or sustain competitive advantage in cost and technology. Good customer satisfaction is the way to make the target achievement. Hence, how to understand the customer’...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/23406074181007226239 |