A study of the relationship among the shopping website service quality, customer satisfaction and customer loyalty
碩士 === 銘傳大學 === 傳播管理研究所碩士班 === 96 === In the massive grow up of the internet, many companies have start to translate the real world business mode to the internet. The concept of the e-business and e-commerce are start to use in business administration, and bring many e-business thoughts. And especia...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/gpeu6j |