The Effects of Service Quality, Relationship Quality and Attraction by Competitors on Customer Switching Intention in Health Examination Services
碩士 === 銘傳大學 === 管理研究所 === 96 === The health examination service is one part of the health care services, but it is very similar with the general public service. In recent years, the health examination servives also provide the comfortable environment, the good relationship and the interaction. Besid...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2008
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Online Access: | http://ndltd.ncl.edu.tw/handle/3387fz |