The Relationship between Internal Marketing and Employee’s Customer Orientation-Flight attendants as Example

碩士 === 銘傳大學 === 觀光研究所碩士在職專班 === 96 === The primary purpose of this research is to explore the relationships among frontline employees’internal marketing perception, customer-oriented attitude, and customer-oriented behavior. Specifically, this study accomplished three study objectives. First of all,...

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Bibliographic Details
Main Authors: Shu-Lin Hsu, 許淑伶
Other Authors: Wu-Chung Wu
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/afewkn