Research of the Relationship among Airline’s Internal Marketing, Flight Attendant’s Emotional Labor, Organization Commitiment and Customer Orientation Behavior
碩士 === 銘傳大學 === 管理學院高階經理碩士學程 === 96 === Under the frequent business activeies and travel opportunities, airline industries have transited from a traditional transporation business to a customer value orientated service industry. In this environment of high fuel prices and operation costs, airlines h...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/8r6785 |