An Empirical Study on Service Quality of The Local Government--The An-Ping District of Tainan City as An Example
碩士 === 國立成功大學 === 企業管理學系碩博士班 === 96 === This empirical study is based on the conceptual model of service quality that proposed by Parasuraman, Zeithaml and Berry to examine the relationship between the degree of expectation and satisfaction on building a service quality model. The main purpose of th...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/97151476602510314640 |