Relationship among Service Quality, Enterprise Image and Customer Satisfaction ─ Take an example of the banks in Taiwan
碩士 === 國立成功大學 === 統計學系碩博士班 === 96 === According to the record of the Central Bank, there were more 3,500 banks in Taiwan due to the end of the March in 2008. This tells a thing that the banks are in competitive environment. So how do they live in the bad environment? Except for the effective hedging...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2008
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Online Access: | http://ndltd.ncl.edu.tw/handle/87402348636227126213 |