Service quality and customer satisfaction in the professional construction management
碩士 === 國立交通大學 === 土木工程系所 === 96 === Professional Construction Management (PCM) is kind of professional and technical service industrial. For those customers who need professional service, it’s difficult to standardize service quality, service procedure and service method.And it’s hard to have object...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/kb3c9a |