Exploring the Behavior Intention on Delivery Service
碩士 === 國立交通大學 === 交通運輸研究所 === 96 === Customer service quality has become a primary determinant of customer satisfaction and a crucial measure of competitiveness in logistics markets. In the electronic commerce dealing, the service of delivering the order for goods to buyers can be seen as “the last...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/2qe56k |