Study on the relationship between Service quality elements and Customers satisfaction-Take a car maintaince factory for example
碩士 === 國立中央大學 === 工業管理研究所碩士在職專班 === 96 === Owing to rising oil prices and the fact that most people hold more than one credit card in the domestic market, sales of new cars have fallen more than 30%. Therefore, the strategy of most car companies in Taiwan is changing from the “new car market” to the...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/25451493890108143884 |