discusses the customer relationship management performance from customer viewpoint-mobile communication industry as the example
碩士 === 國立中央大學 === 企業管理研究所 === 96 === Enterprises were facing environment of business change rapidly. Enterprises focused on an orientation at a great deal production and scope economic before. Now, they change and focus on an orientation at customization. Business environment is to change quickly. T...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/23388017939158372698 |