A Study on Service Quality of Long Term Care Centers
碩士 === 國立彰化師範大學 === 工業教育與技術學系 === 96 === Abstract The aim of this study was to investigate the gap between expected service quality and perceptions service quality by the residents’ family to the long–term care. The research instrument was Long–Term Care Facilities Service Quality Satisfaction Ques...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/13401861994883359283 |