Customers’ Service Quality Satisfaction and Behavioral Intention of International Tourist Hotel
碩士 === 國立嘉義大學 === 管院碩士在職專班 === 96 === The objective of this study is to explore the relationship between customers’ expectation and experience of the service quality, satisfaction and behavior intention of the international tourist hotel. The hypotheses of this study are: (1) the expectation and exp...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Online Access: | http://ndltd.ncl.edu.tw/handle/m34m59 |