A Study of Customer to Customer Positive Interaction Behaviors- An Example of Theme Parks

碩士 === 國立東華大學 === 企業管理學系 === 96 === Theme-Park is the service industries which focuses on human. The customer to customer interaction is frequent, and will influences customer’s satisfaction directly and indirectly. Sometimes the customers’ behavior made more influences than the attendants’. Therefo...

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Bibliographic Details
Main Authors: Chiu-Hsiang Chen, 陳秋香
Other Authors: Hsi-Jui Wu
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/gd8cfb