A Study on the Relationship between Service Team Characteristics and Employees’ Customer Orientation－The Restaurant Service Employees in Hotel as Example
碩士 === 國立東華大學 === 企業管理學系 === 96 === Teamwork is crucial for the delivery of service quality. Currently, the use of service teams has been more popular. However, teams are ofen introduced with the objective of improving team outcomes as well as the outcomes of the individual members (Molleman & S...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/qww275 |