CRM Readiness in Taiwan's E-government
碩士 === 國立東華大學 === 企業管理學系 === 96 === Taiwan’s government is famous for its electronic efficiency in the world. Customer relationship management (CRM) in e-government (e-gov) is the current trend, and customer orientation could let e-gov with advantage. The academic articles shows CRM in e-gov can g...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/4r2gga |