The study of service quality assessment for Taiwan High Speed Rail
碩士 === 國立高雄第一科技大學 === 運籌管理所 === 96 === Our purpose is to construct a service quality evaluation model for Taiwan high speed rail. The model is combined perspective of passenger and third-part objective expert. It is composed of 13 service attributes. There are 4 dimensions (safety, facilities, comfo...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2008
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Online Access: | http://ndltd.ncl.edu.tw/handle/n4952z |