The Relationship of Service Quality, Customer Satisfaction and Customer Loyalty in the Industry of Hypermarkets - Take Pingtung for Example
碩士 === 國立屏東科技大學 === 農企業管理系所 === 96 === Taiwan hypermarkets have entered a mature stage that their markets overlapped and the profit of individual chain store decreased. While under the intensive pressure of competition with other industries, how to lower the cost, to keep customers, and to enhance t...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/26032613384393869412 |