The Impact of Interpersonal attraction on Customer-to-Customer Interactions in Service Settings
碩士 === 國立中山大學 === 企業管理學系研究所 === 96 === In physical service settings, we interact not only with the service providers but with other customers. Furthermore, the influence of other patronages was even more critical in the virtual space. However, the issue of “other customers” was neglected by scholars...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/e4sqe8 |