The Study of Parents Evaluation for Service Quality of Infant Care Center
碩士 === 國立台北護理學院 === 嬰幼兒保育研究所 === 96 === The study is focused on how parents choose infant care centers and evaluate their service quality. Using the concepts of the amended SERVQUAL based on the PZB model, and referring to related literature, the study created a tool that is easy for parents to unde...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/99844614763558335355 |