A Empirical tudy on Exploring the Quality of Hospital Management Based on "Costomers' Response Sheet" Aaalysis
碩士 === 國立臺灣海洋大學 === 教育研究所 === 96 === The core issues of hospital management have gradually focused on ‘customers’ satisfaction’ for improving Total Quality Management (TQM). Therefore, this research aims to collect patients’ response sheets within 2 years for further analysis, and there are 120 ite...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/25290835321594506252 |