- A study on the relationships between ward unit characteristics and service quality: Using a national university hospital as an example
碩士 === 國立臺灣大學 === 商學組 === 96 === The quality of medical care is an important source of competitive advantage of medical institutions. The functional quality, e.g. the attitude of the medical personnel is crucial for the perception of care quality of patients, however, it is not easy to be demonstrat...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/3v8yy9 |