A Generalizable Methodology for Quantifying User Satisfaction

碩士 === 國立臺灣大學 === 電機工程學研究所 === 96 === Quantifying user satisfaction is essential, because the results can help service providers deliver better services. In this work, we propose a generalizable methodology, based on survival analysis, to quantify user satisfaction in terms of session times, i.e., t...

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Bibliographic Details
Main Authors: Te-Yuan Huang, 黃得源
Other Authors: Polly Huang
Format: Others
Language:en_US
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/87691415493304050039