Using Balance Score Card to Improve Service Quality for Banking Information System
碩士 === 國立臺灣科技大學 === 資訊管理系 === 96 === Presently, to strengthen their competitiveness, the banking industry is spending huge investment aggressively in system development. Along with the continual investment on the developing of information technology (IT) system. However, they face several challenges...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/63085871088073155437 |