The Impact of Mobile Telecom's Web Site Service on Customer Satisfaction and Customer Loyalty
碩士 === 世新大學 === 公共關係暨廣告學研究所(含碩專班) === 96 === Mobile telecom’s web sites provide more convenient and exclusive communication services which replace part services provided by brick-and-mortar channels and service hotline, and become a very important contact point between the mobile telecom operators a...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/aj3h76 |