A study of service quality and consequences from consumer’s dresses and bank type in financial industries
碩士 === 亞洲大學 === 國際企業學系碩士班 === 96 === By taking advantage of Paired t test, this essay provides the discrepancy between bank ‘expectations’ of customer and ‘actual’ service quality. We are taking the individual sampling t test and single factor analysis method to discuss the difference of the index o...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/00776840742161404834 |