The Effect of Internal Service Recovery on Job Satisfaction: The Mediation of Organizational Identification
碩士 === 東海大學 === 管理碩士在職專班 === 96 === Finance service industry has been diversified and become more competitive over the past years. Therefore, there is substantial research on job satisfaction of banking industry. However, the impact of internal service recovery on job satisfaction has received scant...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/43328004930800393725 |