A Study of Service Quality and Customer Satisfaction for the Service Area of High Way~Example of Hu-Kou Service Area
碩士 === 淡江大學 === 管理科學研究所企業經營碩士在職專班 === 96 === This thesis attempts to find the relevance between service quality offered by Hu-Kou service Area and customer satisfaction among travelers there by reconsidering and reinterpreting ideas about service quality and customer satisfaction. In accordance with...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/86548310719592274742 |