THE IMPACTS OF THE NUMBER OF PEOPLE FRONT AND REAR ON CONSUMER’S MOOD STATES－WITH WAITING METHOD AND SERVICE ATTIDUTE AS MODERATORS
碩士 === 大同大學 === 事業經營學系(所) === 96 === Consumers often have to wait while acquiring services. However, the waiting experiences are typically negative. This research tries to explore the effect of the number of people front and rear, service attitude, and waiting method on the mood states of the consum...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/14577592600249609770 |