An Empirical Research of the Relationship of Hospital Service Quality and Patient Satisfaction-An Example of a Dialysis Center of a Teaching Hospital
碩士 === 元智大學 === 資訊管理學系 === 96 === The research wants to discuss the relationship of service quality and customer satisfaction of the sample Dialysis Center. Therefore, the purposes of our thesis are probing into the service quality of the Dialysis Center of case hospital, and the influence of servic...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/99732251952617269102 |