Customer Relationship Management Planning and Implementation: A Case of Machinery Company

碩士 === 元智大學 === 管理研究所 === 96 === Customer Relationship Management (CRM) gained an increasing popularity by the theory and practice. It is the essential of business and also among the most industry implementations in recent years; it has been the key role between customers and a firm. Due to internet...

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Bibliographic Details
Main Authors: San Huang, 黃珊
Other Authors: 陳家祥
Format: Others
Language:en_US
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/33920448622582367213