Application on Fuzzy Gap Analysis of Service Quality: Case Study of Taipei SongShan Airport

碩士 === 中華大學 === 科技管理學系(所) === 97 === With the launching of direct cross-strait links, which made Taipei SongShan Airport receive more attention in its quality and efficiency; in addition, in terms of its attributive characteristics of being a semi-international airport, its good or bad service quali...

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Bibliographic Details
Main Authors: Yu-Chao Gong, 龔裕超
Other Authors: Shu-Ping Lin
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/34374619385857823160