Application on Fuzzy Gap Analysis of Service Quality: Case Study of Taipei SongShan Airport
碩士 === 中華大學 === 科技管理學系(所) === 97 === With the launching of direct cross-strait links, which made Taipei SongShan Airport receive more attention in its quality and efficiency; in addition, in terms of its attributive characteristics of being a semi-international airport, its good or bad service quali...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/34374619385857823160 |