Applying Kano Model and IPA to Exploring the Administrative Service Quality Of Elementary School in Taichung County

碩士 === 中華大學 === 經營管理研究所 === 97 === In recent years, the concept of service quality has been emphasized by Nonprofit Organizations gradually. Due to the fact that society pays more and more attention to educational activities; therefore, in order to increase school’s quality and competition, teachers...

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Bibliographic Details
Main Authors: Yo-Yi liu, 劉佑怡
Other Authors: Tzu-Kuang Hsu
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/77274322563886842080