Exploring the relation of service quality, satisfaction and loyalty of Long-term care institution

碩士 === 中山醫學大學 === 醫療產業科技管理學系碩士班 === 97 === Along with aging era is coming, several important issues arises on long-term care institution. The research explores the relationship of service quality, satisfaction and loyalty on long-term care institution on a broad view. The results of this researc...

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Bibliographic Details
Main Authors: Sin-Huei, 曾馨慧
Other Authors: 白佳原
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/85851987495050261557