The Study on Relationship among Service Quality, Customer Satisfaction and Customer Loyalty of Mobile Telecomunication Industry-An Example from Taichung County and Taichung City
碩士 === 朝陽科技大學 === 企業管理系碩士班 === 97 === The purpose of this study is to explore the correlation among service quality, customer satisfaction, customer loyalty of mobile telecom industr y. Targeting domestic mobile telecom industries located in Taichung Cou nty and Taichung City, the study uses conveni...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/78771577959464583761 |